Find clear answers to common questions about IndexFrog – from installation and key features to troubleshooting and best practices.
Yes, go to the specific cell with the reference(s) and use the standard shortcut Ctrl+C and Ctrl+V.
Yes, you should use SHIFT on the keyboard to select many documents.
Yes, you can use CTRL on the keyboard to select many documents.
Automatic OCR is triggered when a document does not contain a text layer (e.g., scanned PDFs or image files). Manual OCR can be initiated using the “Send to OCR” button, even if a text layer is present — e.g., to improve recognition accuracy.
It may happen that the text layer has a different order than what you see in the PDF. In such cases, send the document to OCR manually using the OCR button on the main ribbon.
Yes, there is a ‘Report Issue’ button on the main ribbon. This function redirects the user to a portal where feature requests can be submitted.
There are two options to remove a document from the solution: one is to use the Remove File button on the main ribbon, the second is to use Remove File in the File window.
Whether you’re having trouble with the plugin, have questions about how it works, or simply didn’t find the answer you need – our team is here to help. Don’t hesitate to reach out!